All services are online

Last updated on Apr 03 at 03:53am EDT

Global -> RentalTide Home Page
Global -> RentalTide Application
Global -> Core Servers
NA -> UI
NA -> User Auth
NA -> Booking Api
NA -> Core Servers
NA -> Customer Api
EU -> User Auth
EU -> Booking Api
EU -> Core Servers
EU -> Customer Api
OCE -> UI
OCE -> User Auth
OCE -> Booking Api
OCE -> Core Servers
OCE -> Customer Api
NA -> UI
NA -> User Auth
NA -> Booking Api
NA -> Core Servers
NA -> Customer Api

Previous incidents

Apr 03, 2025

Some services are down

Downtime

Updated Apr 02 at 06:42pm EDT

We will continue to monitor, but our us-west-2 customers are all recovered

3 previous updates

Mar 31, 2025

OCE -> UI is down

Downtime

Resolved Mar 31 at 11:22pm EDT

OCE -> UI recovered.

1 previous update

Some services are down

Resolved Mar 31 at 11:12pm EDT

NA -> UI and NA -> UI went down.

Global Issues With Server Rendering

Degraded

Resolved Mar 31 at 11:11pm EDT

The issue has been resolved. Thank you for your patience, we are monitoring the fix.

2 previous updates

Upgrading SSL Certificates

Maintenance

Resolved Mar 31 at 11:14pm EDT

We are updating our SSL Certificates

V3.7.2

Maintenance

Resolved Mar 31 at 01:45pm EDT

Quick hotfix to a reported bug in language. No downtime expected

V3.7.1

Maintenance

Resolved Mar 31 at 01:00pm EDT

Patch a security vulnerability. Expect a 30 second downtime and a refresh.

Mar 30, 2025

V3.6.0

Maintenance

Resolved Mar 30 at 10:50pm EDT

We will be updating our core servers, user authentication, booking and front end UI. Downtime will be expected for 2-5 minutes.