Previous incidents

April 2025
Apr 02, 2025
1 incident

Some services are down

Downtime

Updated Apr 02 at 06:42pm EDT

We will continue to monitor, but our us-west-2 customers are all recovered

3 previous updates
March 2025
Mar 31, 2025
3 incidents

OCE -> UI is down

Downtime

Resolved Mar 31 at 11:22pm EDT

OCE -> UI recovered.

1 previous update

Some services are down

Resolved Mar 31 at 11:12pm EDT

NA -> UI and NA -> UI went down.

Global Issues With Server Rendering

Degraded

Resolved Mar 31 at 11:11pm EDT

The issue has been resolved. Thank you for your patience, we are monitoring the fix.

2 previous updates
Mar 14, 2025
1 incident

Some services are down

Downtime

Resolved Mar 14 at 09:08pm EDT

EU -> UI went down.
Mar 08, 2025
1 incident

Global -> Core Servers, NA -> Core Servers, and 3 other services are down

Downtime

Resolved Mar 09 at 02:43pm EDT

Global -> Core Servers, NA -> Core Servers, EU -> Core Servers, and 2 other resources recovered.

2 previous updates
Mar 06, 2025
1 incident

Some services are down

Resolved Mar 06 at 08:09pm EST

Global -> Core Servers, NA -> Core Servers, EU -> Core Servers, and 2 other resources went down.

We are aware of the issue and have pushed a fix across all servers.
February 2025
Feb 23, 2025
1 incident

Global -> RentalTide Home Page is down

Downtime

Resolved Feb 23 at 04:57pm EST

Global -> RentalTide Home Page recovered.

1 previous update
Feb 17, 2025
1 incident

Brief Issue With Customer API

Resolved Feb 17 at 04:29pm EST

We experienced a Brief issue with our customer api which was quickly resolved with a hot fix.