Database Migration

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Maintenance

Jan 19 at 12:00am EST – Jan 19 at 03:00am EST

Affected services

Global -> RentalTide Application

Global -> Core Servers

NA -> User Auth

NA -> Booking Api

NA -> Core Servers

NA -> Customer Api

EU -> User Auth

EU -> Booking Api

EU -> Core Servers

EU -> Customer Api

OCE -> User Auth

OCE -> Booking Api

OCE -> Core Servers

OCE -> Customer Api

NA -> User Auth

NA -> Booking Api

NA -> Core Servers

NA -> Customer Api

Resolved
Jan 19 at 01:15am EST

Maintenance Window Is Extended 1h

We are extending the maintenance window to acomodate a longer than anticipated rollout

Created
Jan 19 at 12:00am EST

Postponed to Jan 19 2026

We will be performing a scheduled database maintenance as part of ongoing system improvements.

During this maintenance, some data may be temporarily unavailable or appear lost. Any affected data will automatically sync and be restored over the coming days as background processes complete.

Service availability may be intermittently impacted during the maintenance window. No action is required on your end.

We appreciate your patience while we complete this update. Further updates will be shared if needed.