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Maintenance

Database Migration

Jan 20 at 12:00am EST  –  Jan 20 at 03:42am EST
Affected services
Global -> RentalTide Application
Global -> Core Servers
NA -> User Auth
NA -> Booking Api
NA -> Core Servers
NA -> Customer Api
EU -> User Auth
EU -> Booking Api
EU -> Core Servers
EU -> Customer Api
OCE -> User Auth
OCE -> Booking Api
OCE -> Core Servers
OCE -> Customer Api
NA -> User Auth
NA -> Booking Api
NA -> Core Servers
NA -> Customer Api

Resolved
Jan 20 at 03:42am EST

Completed migration - we appreciate everyones understanding

Updated
Jan 20 at 03:29am EST

Stabilizing, but running into HMAC issue- extending 15 minutes

Updated
Jan 20 at 03:12am EST

DNS is propagating well - pending fargate services

Updated
Jan 20 at 03:07am EST

Data has migrated. Pending DNS changes

Updated
Jan 20 at 02:54am EST

Extended by 30 minutes

Updated
Jan 20 at 02:30am EST

Commencing Database Migration

Updated
Jan 20 at 12:00am EST

Postponed to Jan 19 2026

We will be performing a scheduled database maintenance as part of ongoing system improvements.

During this maintenance, some data may be temporarily unavailable or appear lost. Any affected data will automatically sync and be restored over the coming days as background processes complete.

Service availability may be intermittently impacted during the maintenance window. No action is required on your end.

We appreciate your patience while we complete this update. Further updates will be shared if needed.

Created
Jan 20 at 12:00am EST

Maintenance Window Is Extended 1h

We are extending the maintenance window to acomodate a longer than anticipated rollout